GuideFoot - Learn Together, Grow Smarter. Logo

In Business / College | 2025-07-08

All of the following actions are ways to build rapport by giving the client helpful directions EXCEPT:

A. have magazines or books available
B. walk next to client and make polite conversation
C. assist client when moving from one area to another
D. help client take their coat off and offer to put it away

Asked by mayawendu

Answer (2)

To build rapport, active engagement with the client is essential. The correct answer to which action does not help in building rapport is having magazines or books available, as it lacks direct interpersonal interaction. Recognizing negative body language is equally important in fostering positive client relationships. ;

Answered by GinnyAnswer | 2025-07-08

The option that does not help build rapport is A. have magazines or books available, as it lacks personal interaction. Actions B, C, and D all involve direct engagement with the client, which is crucial for building rapport. Thus, focusing on interpersonal communication is key in establishing positive relationships.
;

Answered by Anonymous | 2025-07-10

Related Questions in Business

📝 Answered - When the yield to maturity of a bond goes up, the price typically: A. is determined by market factors B. goes down C. does not change D. goes up

📝 Answered - A type of life insurance policy that requires premiums only for a specified number of years or to a specific age is called a: A. term life policy B. limited pay policy C. key man insurance policy D. split dollar policy

📝 Answered - Which of the following correctly explains how the concept of demand affects the change in use of credit? Select the two correct answers. A. High interest rates yield low demand for credit. B. Low interest rates yield high demand for credit. C. High interest rates yield high demand for credit. D. Low interest rates yield low demand for credit. E. Both low and high interest rates yield low demand for credit because consumers see it as an indicator that the market is not in equilibrium. Demand is highest when rates are neither too high nor too low.

📝 Answered - A company is researching mining at four different land areas using different types of equipment. The table below shows the costs of land, equipment, mining, and reclamation for the four locations: | Locations | Cost of land | Cost of equipment | Cost of mining and reclamation | Time taken to mine the area | | --------- | ------------ | ----------------- | -------------------------------- | --------------------------- | | 1 | $100,000 | $10,000 | $5,000 per day | 30 days | | 2 | $35,000 | $6,000 | $4,500 per day | 45 days | | 3 | $30,000 | $7,500 | $3,500 per day | 120 days | | 4 | $40,500 | $8,000 | $7,000 per day | 65 days | Considering all costs, which location will cost the least for the company to mine? A. Location 1 B. Location 2 C. Location 3 D. Location 4

📝 Answered - Internal-operational communications are messages that A. are circulated both inside and outside a business B. get an organization's work done C. are sent between competing organizations within the same industry D. employees send to discuss strictly personal matters