Newsletters, birthday cards, and thank-you cards are examples of follow-up communication, as they help maintain and strengthen relationships. They serve to express appreciation and ongoing engagement. Thus, the correct choice is option b: follow-up. ;
Newsletters, birthday cards, and thank-you cards are examples of follow-up communication, which helps maintain relationships and express appreciation. The correct choice is option B: follow-up. These forms of communication serve to keep the lines of communication open between individuals or organizations.
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