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In Business / College | 2025-07-07

If you need to transfer a call, what is the first thing you should do?
A. Apologize for prolonging the call
B. Give your first name so he/she can let the person know made the transfer
C. Explain why you need to transfer the call
D. Give the caller the name of the person in case of disconnect

Asked by tj3717690

Answer (2)

When transferring a call, the first step is to explain why the transfer is necessary. This helps the caller understand and feel comfortable with the transition. Following this, it's important to provide your name and the name of the receiving party for a seamless experience. ;

Answered by GinnyAnswer | 2025-07-07

The first thing to do when transferring a call is to explain why the transfer is necessary. This helps the caller feel informed and comfortable during the transition. After this, provide your name and the name of the person they are being transferred to for a seamless experience.
;

Answered by Anonymous | 2025-07-18

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