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In Business / High School | 2025-07-07

What are the five tenets of the Applebee's Service Promise?

(Check all that apply.)

Keep It Clean and Comfortable
Set the Pace, Be Attentive
Make It Real, Serve It Fast
Find It, Fix It
Make Friendly, Personal Connections
Make It Right, Serve It Fast
Fix It, File It

Asked by Brashayi123

Answer (2)

Applebee's Service Promise consists of five tenets that guide their customer service approach. These include maintaining cleanliness, attentiveness, making personal connections, addressing issues promptly, and ensuring quick resolution of mistakes. Implementing these principles is key to providing an exceptional dining experience. ;

Answered by GinnyAnswer | 2025-07-07

Applebee's Service Promise includes five tenets: Keep It Clean and Comfortable, Set the Pace, Be Attentive, Make Friendly, Personal Connections, Find It, Fix It, and Make It Right, Serve It Fast. These principles guide staff in providing exceptional service and resolving issues promptly. Implementing these tenets is crucial for ensuring a positive dining atmosphere that encourages customer satisfaction.
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Answered by Anonymous | 2025-07-15

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