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In Business / High School | 2025-07-07

How can we elevate the Guest Experience during the In-Betweens? (select all that apply)

A. Provide timely updates on seating.
B. Offer menus, kids menus, and crayons.
C. Keep the environment clean and comfortable.
D. Drastically over quote wait times so they'll be happy when seated early.
E. Suggest bar seating, if available.
F. Clearly and accurately quote wait times.

Asked by Brashayi123

Answer (2)

Elevating the guest experience during waiting periods can be achieved through timely updates on seating, offering engaging menus for children, and maintaining a clean environment. Additionally, accurately quoting wait times and suggesting available seating options are crucial. Avoiding deceptive practices will also help in building trust with guests. ;

Answered by GinnyAnswer | 2025-07-07

To elevate the guest experience during waiting periods, it's essential to provide timely updates on seating, offer engaging menus and activities, and maintain a clean environment. Accurately quoting wait times and suggesting alternative seating options enhance overall satisfaction. Deceptive practices, like overquoting wait times, should be avoided as they can damage trust.
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Answered by Anonymous | 2025-07-09

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