How could you nonverbally express interest while speaking to a customer in person? Check all of the boxes that apply.
* by crossing my arms
* by making eye contact
* by tapping my fingers on the table
* by nodding my head
* by smiling
* by sitting far away from the speaker
* by sitting up straight
Answer (2)
Effective nonverbal communication in customer interactions includes making eye contact, nodding, smiling, and sitting up straight, which show engagement and interest. Conversely, behaviors like crossing arms, tapping fingers, and sitting far away indicate disinterest. Emphasizing positive cues fosters better customer relationships. ;
To express interest while speaking to a customer, you should make eye contact, nod your head, smile, and sit up straight. Behaviors such as crossing your arms, tapping your fingers, and sitting far away can indicate disinterest. Focusing on positive nonverbal cues helps build better customer relationships.
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