GuideFoot - Learn Together, Grow Smarter. Logo

In Business / College | 2025-07-03

Which of the following is the first step in the problem-solving approach to selling?
A. Continuing to sell until a customer's problem is resolved
B. Arranging the use of a sales organization's resources to resolve a customer's problem
C. Building rapport with a prospective customer
D. Gaining precommitment from a prospect to consider purchasing the seller's product
E. Defining a customer's problem

Asked by veronicasims

Answer (2)

The first step in the problem-solving approach to selling is defining a customer's problem. This is crucial as it lays the groundwork for understanding their needs and offering tailored solutions. Recognizing the specific problem enables effective engagement and solution-based selling. ;

Answered by GinnyAnswer | 2025-07-03

The first step in the problem-solving approach to selling is defining a customer's problem, as it helps in understanding their needs and providing tailored solutions. This initial analysis is crucial in effectively engaging with the customer and suggesting relevant products. Other steps like building rapport and seeking precommitment follow after clarifying the problem.
;

Answered by Anonymous | 2025-07-04

Related Questions in Business

📝 Answered - When the yield to maturity of a bond goes up, the price typically: A. is determined by market factors B. goes down C. does not change D. goes up

📝 Answered - A type of life insurance policy that requires premiums only for a specified number of years or to a specific age is called a: A. term life policy B. limited pay policy C. key man insurance policy D. split dollar policy

📝 Answered - Which of the following correctly explains how the concept of demand affects the change in use of credit? Select the two correct answers. A. High interest rates yield low demand for credit. B. Low interest rates yield high demand for credit. C. High interest rates yield high demand for credit. D. Low interest rates yield low demand for credit. E. Both low and high interest rates yield low demand for credit because consumers see it as an indicator that the market is not in equilibrium. Demand is highest when rates are neither too high nor too low.

📝 Answered - A company is researching mining at four different land areas using different types of equipment. The table below shows the costs of land, equipment, mining, and reclamation for the four locations: | Locations | Cost of land | Cost of equipment | Cost of mining and reclamation | Time taken to mine the area | | --------- | ------------ | ----------------- | -------------------------------- | --------------------------- | | 1 | $100,000 | $10,000 | $5,000 per day | 30 days | | 2 | $35,000 | $6,000 | $4,500 per day | 45 days | | 3 | $30,000 | $7,500 | $3,500 per day | 120 days | | 4 | $40,500 | $8,000 | $7,000 per day | 65 days | Considering all costs, which location will cost the least for the company to mine? A. Location 1 B. Location 2 C. Location 3 D. Location 4

📝 Answered - Internal-operational communications are messages that A. are circulated both inside and outside a business B. get an organization's work done C. are sent between competing organizations within the same industry D. employees send to discuss strictly personal matters