A patient care technician has a conflict with another technician. Which of the following actions should the technician take first?
A. Discuss these concerns with the other technician in private.
B. Inform a supervisor about the conflict.
C. Inform the human resources department about the conflict.
D. Discuss these concerns with the nurse manager.
Answer (2)
The first step a patient care technician should take in resolving a conflict with another technician is to discuss the concerns privately with the other technician. This direct communication can help reach a resolution without unnecessary escalation. If the issue continues, then it may be appropriate to involve a supervisor or nurse manager. ;
The best first action for a patient care technician in conflict with another technician is to discuss the concerns privately with the other technician. This approach facilitates direct communication and can lead to resolution without escalation. If the issue continues, then involving a supervisor or nurse manager may be appropriate.
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