When is it appropriate to use email?
A. For short, informal messages that request information
B. For complaining to your coworkers about your current situation
C. For urgent messages that need an immediate response
D. For lengthy messages with detailed information
Answer (2)
Email is best used for short requests for information or lengthy messages requiring detailed explanations. It is less suitable for complaints and urgent matters, which should be handled through direct communication. Identifying when to use direct or indirect communication in emails is critical for maintaining professionalism. ;
Email is suitable for short inquiries and detailed messages requiring explanation. It is less appropriate for complaints and urgent matters, which are better addressed through direct communication. Understanding when to use email is important for maintaining professionalism.
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