The main aim of training and development is to improve employee skills, enhancing their job performance. While achieving this can lead to reduced costs, increased sales, and better product quality, those are secondary outcomes. Therefore, the correct answer is A.
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Training and development in a business context primarily aim to (A) Improve employee skills. Let's break this down further:
Improve Employee Skills : The main objective of training and development is to enhance the skills and competencies of employees. This can be achieved through various methods such as workshops, seminars, online courses, or on-the-job training, which help employees perform their duties more effectively. As skills improve, employees contribute to higher productivity and efficiency within the company.
Other Options Explained :
Reduce Production Costs : While not the primary aim, improved skills can indirectly lead to reduced production costs as employees become more proficient in their work, minimizing errors and time wastage.
Increase Sales : Although not a direct aim, better-trained employees may lead to enhanced customer interactions or more efficient sales strategies as a by-product of skill improvements.
Enhance Product Quality : Skill improvement can also result in higher quality products as employees develop a better understanding of quality standards and production processes.
Overall, option (A) is the most direct and primary aim of training and development efforts in a business environment.